Amazing staff. They were knowledgeable and very nice throughout the appointment. I highly recommend them!
One of the best. Do things with reasonable pricing. Vets are lovely!Highly recommend.
This is the best ever I've recommend to so many people
These guys were recommended to us, and I would highly recommend them too. We have two dogs and have been using Vets and Pets from day 1. Receptionists are professional. I have never experienced them being rude to me or anyone else. If you are expecting a grand welcome and chit-chat on arrival you may be disappointed, but they do provide good, efficient service and look after our two "girls" with great love and care. I cannot fault them. Also they are cheaper than most other vets.
Please do not use this vets ...I was quoted a price for my Chihuahua to have 6 teeth out.On the day of the surgery I was called to say they had cleaned his teeth. I explained that it was agreed to remove his teeth or I would have to have them removed at a later date. I spoke to the rude receptionist who stated that we had been quoted the wrong price and it was now going to be an extra 100 for the extra work even though they were suppose to remove his teeth not clean them. Needless to say the receptionist was fuming and said fine.On the way to collect my dog the receptionist called to say that it should of cost me more and that she was at a loss.Once in the surgery the receptionist asked my partner to pay 65.00 extra for fluids as they were at a loss even though we were told it's 200 to 240. My partner refused and was told great we saved your dog and should I put on your card that you wanted your dog to die. My partner explained that we were quoted a price and it's not our fault the staff gave the wrong quote. I paid the amount that was agreed with the receptionist stated that we were not welcome at there vets any longer ...I explained we have done nothing wrong to which she replied very angrily I am at a loss...This vets maybe cheaper but in the long run it's not worth the worry and upset that they have caused me.... the receptionist is so rude and forgets it's customers that pay for her to continue in her role.If I could of given them a zero I would of....i am also going to report this unacceptable behaviour to royal college of veterinary surgeons..
Vets & Pets Ltd is a UK Veterinary Care based in Broxbourne, East of England. Vets & Pets Ltd is located at 3-4 Nazeing New Rd, Nazeing, Broxbourne EN10 6SU, UK.
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